Global Hotels and Momma’s Motels free essay sample

Suppose you work in the IT department of Global Hotels, a multinational hotel chain. Global Hotels runs several specialized business support systems, including a guest reservations system that was developed in-house to meet the requirements of a large company with worldwide operations. Guests can make one-stop online reservations by visiting Global’s Web site, which has links to all major travel industry sites. Global Hotels just acquired Momma’s, a regional chain of 20 motels in western Canada. Momma’s uses a vertical reservations package suitable for small- to medium-sized businesses, and a generic accounting and finance package. Should Momma’s use Global Hotels’ information systems or continue with its own? In your answer, consider issues such as business profiles, business processes, system interactivity, EDI, XML, e-commerce, and the characteristics of both information systems. What additional information would be helpful to you in making a recommendation? 29 Systems Planning The Information Technology Department Systems Support and Security Systems support and security provides vital protection and maintenance services for system hardware and software, including enterprise computing systems, networks, transaction processing systems, and corporate IT infrastructure. We will write a custom essay sample on Global Hotels and Momma’s Motels or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The systems support and security group implements and monitors physical and electronic security hardware, software, and procedures. This group also installs and supports operating systems, telecommunications software, and centralized database management systems. In addition, systems support and security technicians provide technical assistance to other groups in the IT department. If a site has a large number of remote clients, the systems support group often includes a deployment team that installs and configures the workstations. User Support User support provides users with technical information, training, and productivity support. The user support function usually is called a help desk or information center (IC). A help desk’s staff trains users and managers on application software such as e-mail, word processing spreadsheets, and graphics packages. User support specialists answer questions, troubleshoot problems, and serve as a clearinghouse for user problems and solutions. Database Administration Database administration involves data design, management, security, backup, and access. In small- and medium-sized companies, an IT support person performs those roles in addition to other duties. Regardless of company size, mission-critical database applications require continuous attention and technical support. Network Administration Business operations depend on networks that enable company-wide information systems. Network administration includes hardware and software maintenance, support, and security. In addition to controlling user access, network administrators install, configure, manage, monitor, and maintain network applications. Network administration is discussed in more detail in Chapter 10. Web Support Web support is a vital technical support function. Web support specialists design and construct Web pages, monitor traffic, manage hardware and software, and link Web-based applications to the company’s information systems. Reliable, high-quality Web support is especially critical for companies engaged in e-commerce. Quality Assurance (QA) Many large IT departments also use a quality assurance (QA) team that reviews and tests all applications and systems changes to verify specifications and software quality standards. The QA team usually is a separate unit that reports directly to IT management

Free Essays on Vietnam 1975

On April 30, 1975, Saigon fell. This was the unofficial mark of the impending victory for North Vietnam in the Vietnam War. Even with the self-assured Americans on the side of the South, the North still came out victorious, making America look rather foolish for involving themselves in a war many thought they should not have been participating in. The war was a natural divider for Vietnam, in which the North & South ironically were at war actually trying to unite the country from their respective views. However, the question was after the North victory in 1975, how will the country reconstruct and could it ever unite itself? Moreover, even with unification of the country, could there ever be a peace between the north and south sides of Vietnam? Looking at the past from the fall of Saigon to this point in time, I would say no for several different reasons, but not because there is no â€Å"peace† in Vietnam. The New Socialist Republic of Vietnam faced several challenges after the war. The first and the still most challenging thing to accomplish in Vietnam was the unification of the North & South. After going to war for just about a decade, The Socialist Republic of Vietnam had to face the daunting task of uniting 24 million Vietnamese from the North and 22 million Vietnamese from the South into one Socialist happy family. By virtue of winning the war, it’s almost as if the North just won more strife and violence for the people of Vietnam, rather than the peace and unification of one state both sides were striding for. For instance, most southern officials, religious practitioners and soldiers were placed in â€Å"reeducation camps†, while most trusted party members, who just happened to Northerners, were placed in positions of authority. In 1978, as the Socialist Republic of Vietnam announced the nationalization of industry and commerce, it also extended the collectivizati on of agriculture towards the South, but this was greeted with... Free Essays on Vietnam 1975 Free Essays on Vietnam 1975 On April 30, 1975, Saigon fell. This was the unofficial mark of the impending victory for North Vietnam in the Vietnam War. Even with the self-assured Americans on the side of the South, the North still came out victorious, making America look rather foolish for involving themselves in a war many thought they should not have been participating in. The war was a natural divider for Vietnam, in which the North & South ironically were at war actually trying to unite the country from their respective views. However, the question was after the North victory in 1975, how will the country reconstruct and could it ever unite itself? Moreover, even with unification of the country, could there ever be a peace between the north and south sides of Vietnam? Looking at the past from the fall of Saigon to this point in time, I would say no for several different reasons, but not because there is no â€Å"peace† in Vietnam. The New Socialist Republic of Vietnam faced several challenges after the war. The first and the still most challenging thing to accomplish in Vietnam was the unification of the North & South. After going to war for just about a decade, The Socialist Republic of Vietnam had to face the daunting task of uniting 24 million Vietnamese from the North and 22 million Vietnamese from the South into one Socialist happy family. By virtue of winning the war, it’s almost as if the North just won more strife and violence for the people of Vietnam, rather than the peace and unification of one state both sides were striding for. For instance, most southern officials, religious practitioners and soldiers were placed in â€Å"reeducation camps†, while most trusted party members, who just happened to Northerners, were placed in positions of authority. In 1978, as the Socialist Republic of Vietnam announced the nationalization of industry and commerce, it also extended the collectivizati on of agriculture towards the South, but this was greeted with...